MENU

This website uses cookies...

Some of the cookies used on this site are essential. Others help to improve your experience by providing insights into how the site is being used.
Essential Cookies
Essential cookies enable critical functionality for the website to work (including your cookie preferences). The website cannot function correctly without these cookies and can only be disabled by changing your browser preferences
(not recommended).
Analytical Cookies
Analytical cookies help to improve the website by collecting and reporting information on its usage. No personally identifiable information is collected or stored and cannot be used to identify who you are. (The buttons above will automatically switch this on/off)
Changing your preferences
You can change your cookie preferences at any time by using the Cookie Preferences link at the bottom of this website.

Your cookie preferences...

Some of the cookies used on this site are essential. Others help to improve your experience by providing insights into how the site is being used.
Essential Cookies
Essential cookies enable critical functionality for the website to work (including your cookie preferences). The website cannot function correctly without these cookies and can only be disabled by changing your browser preferences
(not recommended).
Analytical Cookies
Analytical cookies help to improve the website by collecting and reporting information on its usage. No personally identifiable information is collected or stored and cannot be used to identify who you are. (The buttons above will automatically switch this on/off)
My Tenancy Portal Privacy Policy

My Tenancy Portal is a subsidiary website owned and controlled by Thamesway Limited, an ICO registered company. This Privacy Policy applies to both Thamesway Limited and the Landlord in respect of the User(s) allowed to view information that can be accessed.

We take your privacy seriously and will only use your personal information to administer your account and to provide the information, products and services you have requested from us.

We will be the Data Controller of any personal data that you supply to us via our website or direct contact. This means that we will make the decisions on how your data is used and for what reasons.

Websites linked to or from My Tenancy Portal

We are not responsible for the practices of websites linked to or from this website, or the information/content contained within them. When you use a link to go from this website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies for which we do not accept any responsibility or liability.

Authorised Users & Tenancy information

An Authorised user is anyone who has been given access to view information about a rental property, including a Tenant which is deemed to be the same thing. No User will have access to any personal information. The User views are in relation to the property details, maintenance, suppliers, notes and any other non personal information regarding the property.

Documents uploaded via this website

Documents and the content will not be indexed by search engines. We have included a command in the http response headers to instruct search engines not to index any document or its content.

Why do we need your data?
  • For legitimate business interest only
  • To provide further information on services we privide
  • To contact you regarding services you have procured or are negotiating to procure
Our legal basis for collecting this information is:
  • You consent to providing it to us
  • We need to use this to enter into a contract with you or to maintain an existing one
What types of personal data will we use?
  • Name
  • Address
  • Contact telephone number and email address
Who we will share your data with?
  • We do not share your data with any third party
How long will we keep your data?
  • We will only retain your personal data for as long as necessary to provide the services you have procured. All personal data provided will be deleted 60 months after the end of your engagement with us.
What rights to I have regarding my personal data that you hold?
  • You have the right to be informed on how we use your data
  • You have the right of access to your data
  • You have the right to correct data if it is wrong
  • You have the right to ask for your data to be deleted
  • You have the right to restrict use of the Data we hold
  • You have the right to data portability
  • You have the right to object to us using your Data
  • You have the rights to the use of your Data for automated decision making /profiling
Are there any consequences of not providing the requested data?
  • We may not be able to contact you regarding services you are interested in
Will there be any automated decision making using my data?
  • No
Who can I contact if I have concerns about the use of my personal data?